"I wanted to thank you for your prompt service. I contacted Bill Thomas at 2:00 this afternoon. Althought he was
busy, he was able to drop by my house by 5:30. Mr. Thomas was able to answer all of my questions and made me feel comfortable.
Thank you for providing us with such fast, professional service at this difficult time." Delbert Meadows, Cambridge,
Ont.
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"The funeral services provided by the Ratz-Bechtel Funeral Home were excellent. Likewise, I was perfectly satisfied
with the processing of this claim. I would not hesitate in recommending your sevices to anyone." R. A. Leuszler,
Kitchener, Ontario
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"I can't say it enough. Thanks so many times....you were so prompt & that means a lot when everything is upset.
I think you're a great company." J. Strasser, Stratford, Ontario
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"A little compliment!!! You all are the nicest people I have ever dealt with! Thanks!" S. Flint,
Brockville, Ontario
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"Many thanks for the cheque we received. We very much appreciate the prompt attention to payment of claims,
including the use of your fax number. It was extremely helpful to me to receive a cheque in such a timely manner,
both recently and in 1992 when my dad passed away. Thanks again." R. Dodd, Maryhill, Ontario
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"Your service...couldn't have been better. You certainly have helped me when I needed help the most."
W. Gomett
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"I am very pleased with the prompt processing of my claim. Your service all-round is very commendable and I am
very pleased with your representative - Bill Thomas. My husband and I found him to be personable - honest and a genuine
caring person - professional but not pressuring. Thank you for caring." Catherine P. Chivers, Kitchener, Ontario
